HEALTH
Health services assessment 26 March 2018
10 questions polled on this topic
15% response rate
9,187 responded out of 62,582 polled
Mar 23. 2018
Have you recently visited a government health facility in the past 2-3 weeks?
Mar 23. 2018
Name of health Facility visited
Mar 23. 2018
How recent did you visit the health facility?
Mar 23. 2018
Which department did you to visit?
Mar 23. 2018
Other departments visited?
Mar 23. 2018
Is business going on as usual at the health facility?
Mar 23. 2018
How do you rate the service you received?
Mar 23. 2018
How were you affected?
Mar 23. 2018
Other - How were you affected?
Mar 23. 2018
Poor experience details

POLL RESULTS

MAR 23. 2018
Have you recently visited a government health facility in the past 2-3 weeks?
9,187 responded out of 62,582 polled
Female
41%
Yes
 
Yes
59%
No
 
No

Male
39%
Yes
 
Yes
61%
No
 
No
0-14
33%
yes
 
yes
67%
no
 
no

15-19
33%
yes
 
yes
67%
no
 
no

20-24
33%
yes
 
yes
67%
no
 
no

25-30
42%
yes
 
yes
58%
no
 
no

31-34
43%
yes
 
yes
57%
no
 
no

35+
41%
yes
 
yes
59%
no
 
no
36%
Yes
 
Yes
64%
No
 
No
MAR 23. 2018
Name of health Facility visited
2,827 responded out of 3,100 polled
hospital
mpilo
clinic
harare
parirenyatwa
ubh
central
chitungwiza
poly
general
bulawayo
yes
hosp
parerenyatwa
united
centre
hospitals
health
st
rural
polyclinic
glen
mufakose
kuwadzana
mabvuku
waterfalls
byo
satellite
facility
park
seke
provincial
view
group
budiriro
hosptal
nkulumane
rutsanana
center
gwanda
new
polly
chinhoyi
impilo
mission
psmas
ruwa
tsholotsho
district
edith
MAR 23. 2018
How recent did you visit the health facility?
2,588 responded out of 2,749 polled
Female
22%
This week
 
This week
38%
Last week
 
Last week
17%
Three weeks ago
 
Three weeks ago
14%
February 2018
 
February 2018
4%
January 2018
 
January 2018
3%
2017
 
2017
2%
Before 2017
 
Before 2017

Male
23%
This week
 
This week
34%
Last week
 
Last week
23%
Three weeks ago
 
Three weeks ago
9%
February 2018
 
February 2018
4%
January 2018
 
January 2018
3%
2017
 
2017
4%
Before 2017
 
Before 2017
0-14
17%
this week
 
this week
0%
last week
 
last week
67%
three weeks ago
 
three weeks ago
17%
february 2018
 
february 2018
0%
january 2018
 
january 2018
0%
2017
 
2017
0%
before 2017
 
before 2017

15-19
13%
this week
 
this week
48%
last week
 
last week
9%
three weeks ago
 
three weeks ago
7%
february 2018
 
february 2018
6%
january 2018
 
january 2018
2%
2017
 
2017
15%
before 2017
 
before 2017

20-24
27%
this week
 
this week
32%
last week
 
last week
21%
three weeks ago
 
three weeks ago
9%
february 2018
 
february 2018
5%
january 2018
 
january 2018
4%
2017
 
2017
2%
before 2017
 
before 2017

25-30
19%
this week
 
this week
36%
last week
 
last week
21%
three weeks ago
 
three weeks ago
13%
february 2018
 
february 2018
5%
january 2018
 
january 2018
3%
2017
 
2017
3%
before 2017
 
before 2017

31-34
28%
this week
 
this week
36%
last week
 
last week
21%
three weeks ago
 
three weeks ago
10%
february 2018
 
february 2018
3%
january 2018
 
january 2018
1%
2017
 
2017
1%
before 2017
 
before 2017

35+
26%
this week
 
this week
37%
last week
 
last week
19%
three weeks ago
 
three weeks ago
9%
february 2018
 
february 2018
3%
january 2018
 
january 2018
3%
2017
 
2017
2%
before 2017
 
before 2017
22%
This week
 
This week
32%
Last week
 
Last week
19%
Three weeks ago
 
Three weeks ago
11%
February 2018
 
February 2018
4%
January 2018
 
January 2018
3%
2017
 
2017
3%
Before 2017
 
Before 2017
MAR 23. 2018
Which department did you to visit?
1,843 responded out of 2,553 polled
Female
17%
Emergency services
 
Emergency services
40%
Pregnant women and children section
 
Pregnant women and children section
42%
Outpatients section
 
Outpatients section

Male
23%
Emergency services
 
Emergency services
29%
Pregnant women and children section
 
Pregnant women and children section
48%
Outpatients section
 
Outpatients section
0-14
0%
emergency services
 
emergency services
60%
pregnant women and children section
 
pregnant women and children section
40%
outpatients section
 
outpatients section

15-19
11%
emergency services
 
emergency services
35%
pregnant women and children section
 
pregnant women and children section
54%
outpatients section
 
outpatients section

20-24
21%
emergency services
 
emergency services
40%
pregnant women and children section
 
pregnant women and children section
39%
outpatients section
 
outpatients section

25-30
24%
emergency services
 
emergency services
39%
pregnant women and children section
 
pregnant women and children section
37%
outpatients section
 
outpatients section

31-34
17%
emergency services
 
emergency services
35%
pregnant women and children section
 
pregnant women and children section
48%
outpatients section
 
outpatients section

35+
18%
emergency services
 
emergency services
27%
pregnant women and children section
 
pregnant women and children section
55%
outpatients section
 
outpatients section
19%
Emergency services
 
Emergency services
32%
Pregnant women and children section
 
Pregnant women and children section
48%
Outpatients section
 
Outpatients section
MAR 23. 2018
Other departments visited?
616 responded out of 639 polled
ward
hiv
section
testing
oi
clinic
wards
department
children
unit
check
see
admitted
cancer
c3
dental
aids
casualty
doctor
patient
adults
eye
family
private
services
general
health
a1
blood
counseling
counselling
icu
know
medical
outpatients
patients
relative
tb
viac
visit
visiting
male
ray
test
accounts
ambulance
b5
c5
casualties
chest
MAR 23. 2018
Is business going on as usual at the health facility?
2,329 responded out of 2,400 polled
Female
48%
Yes
 
Yes
52%
No
 
No

Male
45%
Yes
 
Yes
55%
No
 
No
0-14
33%
yes
 
yes
67%
no
 
no

15-19
44%
yes
 
yes
56%
no
 
no

20-24
52%
yes
 
yes
48%
no
 
no

25-30
54%
yes
 
yes
46%
no
 
no

31-34
42%
yes
 
yes
58%
no
 
no

35+
43%
yes
 
yes
57%
no
 
no
48%
Yes
 
Yes
52%
No
 
No
MAR 23. 2018
How do you rate the service you received?
1,107 responded out of 1,125 polled
Female
20%
Very good
 
Very good
32%
Good
 
Good
26%
Very poor
 
Very poor
21%
Poor
 
Poor

Male
16%
Very good
 
Very good
31%
Good
 
Good
27%
Very poor
 
Very poor
26%
Poor
 
Poor
0-14
0%
very good
 
very good
0%
good
 
good
100%
very poor
 
very poor
0%
poor
 
poor

15-19
12%
very good
 
very good
38%
good
 
good
29%
very poor
 
very poor
21%
poor
 
poor

20-24
13%
very good
 
very good
40%
good
 
good
23%
very poor
 
very poor
24%
poor
 
poor

25-30
18%
very good
 
very good
26%
good
 
good
31%
very poor
 
very poor
25%
poor
 
poor

31-34
21%
very good
 
very good
22%
good
 
good
24%
very poor
 
very poor
33%
poor
 
poor

35+
21%
very good
 
very good
35%
good
 
good
22%
very poor
 
very poor
22%
poor
 
poor
24%
Very good
 
Very good
32%
Good
 
Good
24%
Very poor
 
Very poor
21%
Poor
 
Poor
MAR 23. 2018
How were you affected?
1,003 responded out of 1,184 polled
Female
11%
We were turned away
 
We were turned away
39%
There was no attending doctor
 
There was no attending doctor
50%
We had to wait a very long time for
 
We had to wait a very long time for

Male
9%
We were turned away
 
We were turned away
43%
There was no attending doctor
 
There was no attending doctor
48%
We had to wait a very long time for
 
We had to wait a very long time for
0-14
0%
we were turned away
 
we were turned away
0%
there was no attending doctor
 
there was no attending doctor
100%
we had to wait a very long time for
 
we had to wait a very long time for

15-19
8%
we were turned away
 
we were turned away
31%
there was no attending doctor
 
there was no attending doctor
62%
we had to wait a very long time for
 
we had to wait a very long time for

20-24
14%
we were turned away
 
we were turned away
35%
there was no attending doctor
 
there was no attending doctor
51%
we had to wait a very long time for
 
we had to wait a very long time for

25-30
13%
we were turned away
 
we were turned away
36%
there was no attending doctor
 
there was no attending doctor
51%
we had to wait a very long time for
 
we had to wait a very long time for

31-34
5%
we were turned away
 
we were turned away
53%
there was no attending doctor
 
there was no attending doctor
42%
we had to wait a very long time for
 
we had to wait a very long time for

35+
12%
we were turned away
 
we were turned away
49%
there was no attending doctor
 
there was no attending doctor
40%
we had to wait a very long time for
 
we had to wait a very long time for
10%
We were turned away
 
We were turned away
42%
There was no attending doctor
 
There was no attending doctor
48%
We had to wait a very long time for
 
We had to wait a very long time for
MAR 23. 2018
Other - How were you affected?
130 responded out of 141 polled
service
nurses
doctors
medication
usual
go
buy
given
good
medicines
money
patient
well
admitted
attended
attending
child
done
drugs
efficient
equipment
free
hour
last
like
lot
patients
private
services
tablets
treated
treatment
us
visited
available
away
clinic
doctor
everything
hospitals
nothing
turned
3dollsrs
3hrs
45mins
5years
asked
asking
attendance
aunt
MAR 23. 2018
Poor experience details
870 responded out of 998 polled
doctors
nurses
strike
doctor
long
patients
service
poor
slow
attend
hospital
attended
time
staff
wait
people
us
attending
medication
just
go
without
private
get
money
patient
told
don
back
help
one
medical
said
away
know
medicine
think
took
drugs
even
waiting
clinic
health
patience
turned
around
buy
shortage
dont
home

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