HEALTH
Health services delivery survey (17 April )
11 questions polled on this topic
15% response rate
9,738 responded out of 66,876 polled
Apr 18. 2018
Have you recently visited a government health facility (This week)?
Apr 18. 2018
Name of health Facility visited
Apr 18. 2018
How recent did you visit the health facility?
Apr 18. 2018
Which department did you to visit?
Apr 18. 2018
Other departments visited?
Apr 18. 2018
Is business going on as usual at the health facility?
Apr 18. 2018
How do you rate the service you received?
Apr 18. 2018
If business is not going on as usual, how were you affected?
Apr 18. 2018
If business is not going on as usual, how were you affected (OTHER)
Apr 18. 2018
Details for poor experiences
Apr 18. 2018
Details good experiences

POLL RESULTS

APR 18. 2018
Have you recently visited a government health facility (This week)?
9,738 responded out of 66,876 polled
Female
34%
Yes
 
Yes
66%
No
 
No

Male
34%
Yes
 
Yes
66%
No
 
No
0-14
30%
yes
 
yes
70%
no
 
no

15-19
28%
yes
 
yes
72%
no
 
no

20-24
30%
yes
 
yes
70%
no
 
no

25-30
35%
yes
 
yes
65%
no
 
no

31-34
36%
yes
 
yes
64%
no
 
no

35+
35%
yes
 
yes
65%
no
 
no
34%
Yes
 
Yes
66%
No
 
No
APR 18. 2018
Name of health Facility visited
2,640 responded out of 3,279 polled
hospital
clinic
general
mpilo
parirenyatwa
harare
rural
chitungwiza
district
kadoma
poly
chinhoyi
health
provincial
gweru
central
masvingo
centre
hosp
yes
kwekwe
st
chipinge
norton
chiredzi
gokwe
ubh
marondera
center
parerenyatwa
hosptal
mission
guruve
chegutu
hospitals
mvurwi
beitbridge
sakubva
nyanga
gutu
kariba
mabvuku
new
north
ruwa
start
bulawayo
chivi
darwin
mt
APR 18. 2018
How recent did you visit the health facility?
2,475 responded out of 2,640 polled
Female
10%
18 April 2018
 
18 April 2018
11%
17 April 2018
 
17 April 2018
6%
16 April 2018
 
16 April 2018
2%
15 April 2018
 
15 April 2018
9%
11-14 April 2018
 
11-14 April 2018
62%
Not this week
 
Not this week

Male
13%
18 April 2018
 
18 April 2018
6%
17 April 2018
 
17 April 2018
7%
16 April 2018
 
16 April 2018
2%
15 April 2018
 
15 April 2018
9%
11-14 April 2018
 
11-14 April 2018
63%
Not this week
 
Not this week
0-14
0%
18 april 2018
 
18 april 2018
0%
17 april 2018
 
17 april 2018
0%
16 april 2018
 
16 april 2018
0%
15 april 2018
 
15 april 2018
0%
11-14 april 2018
 
11-14 april 2018
0%
not this week
 
not this week

15-19
3%
18 april 2018
 
18 april 2018
12%
17 april 2018
 
17 april 2018
9%
16 april 2018
 
16 april 2018
12%
15 april 2018
 
15 april 2018
0%
11-14 april 2018
 
11-14 april 2018
62%
not this week
 
not this week

20-24
14%
18 april 2018
 
18 april 2018
11%
17 april 2018
 
17 april 2018
5%
16 april 2018
 
16 april 2018
0%
15 april 2018
 
15 april 2018
14%
11-14 april 2018
 
11-14 april 2018
56%
not this week
 
not this week

25-30
13%
18 april 2018
 
18 april 2018
7%
17 april 2018
 
17 april 2018
6%
16 april 2018
 
16 april 2018
1%
15 april 2018
 
15 april 2018
8%
11-14 april 2018
 
11-14 april 2018
64%
not this week
 
not this week

31-34
11%
18 april 2018
 
18 april 2018
13%
17 april 2018
 
17 april 2018
7%
16 april 2018
 
16 april 2018
2%
15 april 2018
 
15 april 2018
2%
11-14 april 2018
 
11-14 april 2018
65%
not this week
 
not this week

35+
14%
18 april 2018
 
18 april 2018
7%
17 april 2018
 
17 april 2018
7%
16 april 2018
 
16 april 2018
2%
15 april 2018
 
15 april 2018
11%
11-14 april 2018
 
11-14 april 2018
60%
not this week
 
not this week
3%
18 April 2018
 
18 April 2018
2%
17 April 2018
 
17 April 2018
2%
16 April 2018
 
16 April 2018
1%
15 April 2018
 
15 April 2018
2%
11-14 April 2018
 
11-14 April 2018
15%
Not this week
 
Not this week
APR 18. 2018
Which department did you to visit?
1,903 responded out of 2,475 polled
Female
11%
Emergency services
 
Emergency services
49%
Pregnant women and children section
 
Pregnant women and children section
41%
Outpatients section
 
Outpatients section

Male
16%
Emergency services
 
Emergency services
28%
Pregnant women and children section
 
Pregnant women and children section
56%
Outpatients section
 
Outpatients section
0-14
17%
emergency services
 
emergency services
33%
pregnant women and children section
 
pregnant women and children section
50%
outpatients section
 
outpatients section

15-19
24%
emergency services
 
emergency services
46%
pregnant women and children section
 
pregnant women and children section
31%
outpatients section
 
outpatients section

20-24
14%
emergency services
 
emergency services
46%
pregnant women and children section
 
pregnant women and children section
40%
outpatients section
 
outpatients section

25-30
13%
emergency services
 
emergency services
41%
pregnant women and children section
 
pregnant women and children section
46%
outpatients section
 
outpatients section

31-34
14%
emergency services
 
emergency services
36%
pregnant women and children section
 
pregnant women and children section
50%
outpatients section
 
outpatients section

35+
11%
emergency services
 
emergency services
29%
pregnant women and children section
 
pregnant women and children section
60%
outpatients section
 
outpatients section
14%
Emergency services
 
Emergency services
37%
Pregnant women and children section
 
Pregnant women and children section
49%
Outpatients section
 
Outpatients section
APR 18. 2018
Other departments visited?
443 responded out of 493 polled
ward
department
testing
hiv
wards
clinic
oi
male
patient
section
female
eye
medical
unit
dental
family
health
test
aids
blood
cancer
circumcision
counselling
know
men
new
office
patients
planning
see
start
visiting
administration
admitted
brother
casualty
check
collecting
consultation
departments
dont
hlv
just
malaria
outpatients
pills
problem
report
review
service
APR 18. 2018
Is business going on as usual at the health facility?
2,245 responded out of 2,346 polled
Female
49%
Yes
 
Yes
51%
No
 
No

Male
44%
Yes
 
Yes
56%
No
 
No
0-14
43%
yes
 
yes
57%
no
 
no

15-19
52%
yes
 
yes
48%
no
 
no

20-24
51%
yes
 
yes
49%
no
 
no

25-30
42%
yes
 
yes
58%
no
 
no

31-34
46%
yes
 
yes
54%
no
 
no

35+
44%
yes
 
yes
56%
no
 
no
46%
Yes
 
Yes
54%
No
 
No
APR 18. 2018
How do you rate the service you received?
1,020 responded out of 1,040 polled
Female
27%
Very good
 
Very good
34%
Good
 
Good
26%
Very poor
 
Very poor
13%
Poor
 
Poor

Male
25%
Very good
 
Very good
34%
Good
 
Good
24%
Very poor
 
Very poor
18%
Poor
 
Poor
0-14
33%
very good
 
very good
33%
good
 
good
33%
very poor
 
very poor
0%
poor
 
poor

15-19
36%
very good
 
very good
36%
good
 
good
14%
very poor
 
very poor
14%
poor
 
poor

20-24
20%
very good
 
very good
39%
good
 
good
26%
very poor
 
very poor
16%
poor
 
poor

25-30
18%
very good
 
very good
35%
good
 
good
33%
very poor
 
very poor
14%
poor
 
poor

31-34
24%
very good
 
very good
31%
good
 
good
19%
very poor
 
very poor
26%
poor
 
poor

35+
27%
very good
 
very good
34%
good
 
good
25%
very poor
 
very poor
15%
poor
 
poor
25%
Very good
 
Very good
35%
Good
 
Good
24%
Very poor
 
Very poor
16%
Poor
 
Poor
APR 18. 2018
If business is not going on as usual, how were you affected?
967 responded out of 1,205 polled
Female
24%
We were turned away
 
We were turned away
7%
There was no attending nurses
 
There was no attending nurses
69%
We had to wait a very long time for
 
We had to wait a very long time for

Male
25%
We were turned away
 
We were turned away
5%
There was no attending nurses
 
There was no attending nurses
69%
We had to wait a very long time for
 
We had to wait a very long time for
0-14
0%
we were turned away
 
we were turned away
0%
there was no attending nurses
 
there was no attending nurses
100%
we had to wait a very long time for
 
we had to wait a very long time for

15-19
15%
we were turned away
 
we were turned away
11%
there was no attending nurses
 
there was no attending nurses
74%
we had to wait a very long time for
 
we had to wait a very long time for

20-24
25%
we were turned away
 
we were turned away
3%
there was no attending nurses
 
there was no attending nurses
72%
we had to wait a very long time for
 
we had to wait a very long time for

25-30
20%
we were turned away
 
we were turned away
5%
there was no attending nurses
 
there was no attending nurses
75%
we had to wait a very long time for
 
we had to wait a very long time for

31-34
38%
we were turned away
 
we were turned away
7%
there was no attending nurses
 
there was no attending nurses
55%
we had to wait a very long time for
 
we had to wait a very long time for

35+
28%
we were turned away
 
we were turned away
8%
there was no attending nurses
 
there was no attending nurses
64%
we had to wait a very long time for
 
we had to wait a very long time for
20%
We were turned away
 
We were turned away
5%
There was no attending nurses
 
There was no attending nurses
54%
We had to wait a very long time for
 
We had to wait a very long time for
APR 18. 2018
If business is not going on as usual, how were you affected (OTHER)
175 responded out of 193 polled
nurses
patients
attending
attended
service
strike
time
normal
drugs
medicine
one
us
doctor
doctors
nurse
services
everything
go
long
served
shortage
told
treatment
usual
without
duty
health
home
people
poor
slow
tablets
waited
admitted
affected
available
away
back
buy
da
delivery
discharged
dont
drug
due
given
going
got
help
medicines
APR 18. 2018
Details for poor experiences
1,091 responded out of 1,373 polled
nurses
strike
patients
doctors
poor
slow
service
nurse
attend
attended
go
time
us
one
attending
long
doctor
hospital
staff
went
patient
people
told
clinic
health
working
said
wait
work
medicine
just
know
also
help
away
services
shortage
available
even
lack
late
due
medication
patience
around
dont
home
money
pregnant
take
APR 18. 2018
Details good experiences
509 responded out of 609 polled
good
patients
time
service
nurses
attended
care
fast
well
friendly
people
services
treated
usual
staff
us
given
nurse
doctor
health
patient
way
attend
child
medication
pregnant
clinic
give
go
quick
served
slow
women
workers
caring
work
doctors
long
medicine
though
treatment
without
attending
bt
get
hiv
hospital
quickly
welcome
wife

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